Refund Policy

1. Overview

At Arbitrix Sol, we are committed to delivering high-quality UX/UI design and web development services. Due to the custom and digital nature of our work, all sales are generally considered final. However, we handle refund requests on a case-by-case basis.

2. Eligibility for Refund

A refund may be considered under the following conditions:

• Work has not yet commenced on your project.
• We are unable to deliver the agreed scope of work.
• A duplicate payment was made in error.

3. Non-Refundable Conditions

Refunds will not be issued in the following situations:

• Work has already been delivered or is in progress.
• Client changes project scope or direction after work has begun.
• Dissatisfaction based on personal preference after approved deliverables.
• Delays caused by the client (e.g., late feedback or missing assets).

4. Partial Refunds

In cases where work has partially commenced, we may offer a partial refund based on the percentage of work completed at the time of the refund request.

5. How to Request a Refund

To request a refund, please contact us at support@arbitrixsol.com with your project details and reason for the request. We will respond within 3–5 business days.

6. Contact

For any questions regarding this policy, reach out to us at support@arbitrixsol.com.